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Return policy

 

RETURNS AND EXCHANGES

If Japparel Inc receives your returned merchandise within 7 days of the date you received your order, Japparel Inc will be happy to offer a full refund  for the original purchase amount. All 40%, %50, 65% sale and CLEARANCE items are FINAL sale, however you may come in to our showroom to exchange, while quantities last (Our Showroom is always open  to the public by appointment). Returns will only be accepted for merchandise that has not been worn, altered or washed. They need to be Neatly folded to avoid wrinkling. All merchandise must be returned with the original receipt and the original packing slip. Your return will be processed within 7–10 business days upon receipt of the items to our warehouse. The refund will be applied to the original credit card used to make the purchase. Please be aware that some banks will often take up to 2 billing periods before refunds will appear on your credit card statement.  Any damaged packaging  are non-returnable and non-exchangeable.

Please Note: Shipping and Handling charges are non-refundable.